Best Practices & Important Info
Tips, Tricks, Standard Operating Procedures & More
Everything you need to know about working at Events by Marylee
Federal, State and Dept. of Labor Posters
The friendly, generous, and welcoming treatment of guests, visitors, and others. At Event Services by Marylee, this extends to both our clients and our coworkers, creating a culture of warmth, service, and care in every interaction.
A genuine regard for the abilities, qualities, and contributions of others. We honor the feelings, wishes, rights, and traditions of everyone we work with, fostering an environment of professionalism and mutual consideration.
The practice of being thankful and showing appreciation. We strive to approach our work and relationships from a place of gratitude—recognizing kindness, expressing thanks, and leading with appreciation in all that we do.
DO’s
- Do make sure you are presentable and meet the uniform standards of your company
- Do come to work On Time with a positive attitude
- Do set up your work area and help your coworkers. Set yourself up for success
- Do your job to the best of your ability
- Do respect your co-workers. Be a team player
- Do act professionally at all times
- Do call in when you are going to be late or sick
- Do make your guests feel welcome. Greet them pleasantly and treat them with respect
- Do know where to find answers to questions if you don't know them
- Do check the washrooms regularly to make sure they are clean and stocked
DON’TS
- Never place glass racks or personal beverages on service tables to avoid spills and soiled linens; it is the same as putting your shoes on the table, the racks have been on the floor!
- Don't leave your work area without having someone look after your guests.
- Don't eat or drink while on the floor at an event in front of guests.
- Don't drink alcohol on the job or be under the influence of drugs
- Do not take open/chilled beverages home, they belong to the client
- Don't have your cell phone out on the floor at an event
- Don't lose your temper when things aren't going smoothly. Don't allow others to bring you down.
General Do's and Do Not's of Hospitality
Food Allergens
The Big 9
Know Your Food Allergies
More than 32 million people experience food allergies in the U.S.
What You Need to Know
Staying up to date on current food allergen information not only helps you accommodate guests… It could help save a life.
Safety Tips & Sterno Safety
Safety at events is of utmost importance not only for our guests but for all team members. Take a few minutes to review some common safety tips to help keep our clients and our team safe at events!
Working your first Passover Event?
We have put together a list of Catering Tips & Tricks for Passover Seders to assist you!
