Support / Software

We’re excited to use a few tools to help streamline our workflow. Below you’ll find helpful reference guides, information on each app we use, and troubleshooting tips if you need support along the way.

Staffmate

Set up your availability so we know when you are available to work events.

  1. Go to the profile button on the bottom of your app
  2. Choose Availability
  3. Choose which days of the week you are available to work by touching the green checkmarks below the days of the week or by touching on the calendar itself. Green checkmark means you are available and red X means you are not available. 
  4. You can block out vacation days.
  5. By clicking on the day on the calendar you can choose the time you are available.
  6. Additional instructions and screenshots can be found here.

If you see a date with an orange background, we are expecting multiple events that day and need a high number of staff to work.

Tips & Tricks

Understanding the Event Calendar

Reviewing, Requesting & Accepting Work

Logging In & Out

Staffmate Employee User Guide
Mobile App & Time Clock

ADP

Go Paperless - Save a Tree

  1. Sign in and go to Pay
  2. Choose Paperless Option & Click Receive Paperless statements
  3. Review the Go Paperless electronic signature notice
  4. Select receive paperless statements check box
  5. Click I agree
  6. When you are paperless, you must print your own W2 at the end of the year.


ADP Log In
Get the Mobile App

Access your pay stubs, tax information, update your address and more in the ADP Employee Portal.

3 Easy Steps:
  1. Click on the create account link in the email you received from ADP.
  2. Create a username and password.
  3. Log-in to access all the employee features.

Tips & Tricks

Registration Help
Viewing Pay Statements

Update Person Info

Logging In & Security

Manage Direct Deposit

View Tax Statements

Customize Profile

Human Interest/401K

Sample email from Coordinator notifying you of your eligibility:

Events by Marylee is proud to offer a 401k plan to All employees after 1yr of service. It is managed by a company called Human Interest. It is vitally important that you pay attention to your email as the Coordinator and Human Interest will reach out to notify you of your eligibility. If you ignore the email, you will be automatically enrolled. If you do not wish to participate, you will need to change your contribution to 0% BEFORE you work, or 3% will be taken from your paycheck and it is very hard to reverse that. You can Opt In at anytime once you are eligible and you can change your contribution and distributions at any time. 

We are excited to inform you of your eligibility to participate in our new 401K plan, as of tomorrow. You will receive an email from our 401K plan administrator, Human Interest, tomorrow! Let me know if you do not get the email and I can resend it to you. 

Please Review all 5 Steps Below Before Getting Started with your email tomorrow:

1. We are happy to help if you have any questions. Feel free to reach out to us prior to doing anything and we can review all options and guide you through the appropriate process. You can learn a little more about the plan in advance here.

2. You will have 15 days to decide whether to participate in the plan or to opt out of the plan before being auto enrolled in the plan at 3%.

3. It is extremely important that you do not click the first thing you see in the email from Human Interest! 

4. If you are excited to participate, look for the big blue box that says Set a Password for Your Account - Click on the Box and Follow the Prompts to Set Up Your Account and choose the percentage you would like to contribute. 

5. If you prefer to opt out of the plan, see the screenshot below. Click the opt out link to the left of the green arrow and you will be opted out. Please do not create a password or an account, as you will lose the option to opt out of the plan and I am not able to fix it for you. Feel free to reach out to me for any questions or to verify you have opted out of the plan. 

We are happy to offer this retirement savings option as a benefit and we hope you are able to take advantage of the savings plan now or in the future. 

As always, we appreciate everything you do to support our team at Events by Marylee. We are here for you. Let us know if we can be of any assistance! 

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Full-service party planning, professional event staffing, and expert coordination for weddings, corporate events, and celebrations throughout Connecticut, Westchester County, the Hudson Valley, and beyond.